Privacy Policy

Last updated: 14 July 2026

SkillUp (“we”, “us”, accessible at www.skillup.sg) is a career guidance platform for Singapore. This policy explains what data we collect, how we use it, and the choices you have. We comply with Singapore's Personal Data Protection Act (PDPA).

What we collect

• Account data. If you sign in, we use Google sign-in and receive your name, email address, and profile picture from your Google account. We do not receive or store your Google password.
• Content you submit. If you use the Resume Checker, we process the resume text and job description you provide. If you use our contact form or request a career guide, we receive the details you enter, such as your name, email, and message.
• Usage data. We use Google Analytics to understand how the site is used — pages visited, approximate location, device and browser type. This data is aggregated and does not identify you personally to us.
• Data stored on your device only. Features like quest progress and career filters are saved in your browser's local storage. This data stays on your device and is never sent to our servers.

Cookies and advertising

We use cookies for analytics and advertising. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. Google's use of advertising cookies (such as the DoubleClick cookie) enables it and its partners to serve personalised ads based on your browsing.

• You can opt out of personalised advertising in Google Ads Settings.
• You can opt out of many third-party advertising cookies at aboutads.info/choices.
• You can also block or delete cookies through your browser settings; core site content works without them.

AI processing (Resume Checker)

The Resume Checker analyses the text you paste using a third-party AI service (Google's Gemini API). Your submission is sent to that service to generate feedback and is subject to Google's data handling terms. We do not use your resume to train AI models, and we recommend removing sensitive personal data (NRIC numbers, home addresses, salary history you don't wish to share) before submitting.

How we use your data

• To operate and improve the site and its features
• To provide the services you request (resume feedback, replies to enquiries)
• To understand aggregate usage and prioritise new content
• To display advertising that supports free access to our guides

We do not sell your personal data.

Who we share data with

We use trusted service providers to run SkillUp: Google (sign-in, analytics, advertising, and AI processing as described above) and Vercel (website hosting). These providers process data on our behalf under their own security and privacy commitments. We may also disclose data where required by law.

Retention and security

We keep personal data only as long as needed for the purposes above, after which it is deleted or anonymised. Data in transit is encrypted (HTTPS). No internet service can guarantee absolute security, but we take reasonable measures consistent with PDPA obligations.

Your rights

Under the PDPA, you may request access to or correction of your personal data, or withdraw consent to its collection and use. To make a request, reach us through the contact form on our About page. We will respond within a reasonable time.

Children

SkillUp is intended for people exploring careers, including students. We do not knowingly collect personal data from children under 13 without parental consent. If you believe a child has provided us personal data, contact us and we will delete it.

Changes to this policy

We may update this policy as the site evolves. Material changes will be reflected on this page with an updated date above.